We thank you for taking the time to provide us with your feedback on our services.  This is invaluable to us in maintaining the level of service we aim to achieve and your assistance is very much appreciated.

Please could you answer the following questions with a mark of 1-5 with 1 being an unfavourable or poor mark, 3 being an average mark and 5 being an excellent or favourable mark.

Your Name (required)

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1. Were you satisfied with the service provided by the fee earner with overall conduct of your matter?

 1 2 3 4 5

2. Were you satisfied with the service provided by the support staff involved with your matter (including reception and secretarial staff)?

 1 2 3 4 5

3. Did we achieve the level of service you expected from us when you originally instructed the firm?

 1 2 3 4 5

4. Would you use our firm again?

 1 2 3 4 5

5. Which department dealt with your transaction? (optional)

 Residential property Commercial property Wills and Probate Family

Any additional comments: